The average delivery time varies based on your location. Typically, orders are delivered within approximately 6-8 days.

After placing your order, you’ll receive an email with a tracking link. Use this to check your order status anytime. For any questions about tracking, please contact us here

Need to return an item? Whether it's a change of mind, a defect, or another reason, find all the information you need in our Refund policy.

For further questions, please contact us here

Feel free to contact us via email at support@veluxproducts.net
or contact us here.

Our average response time is 2 hours, with a maximum wait time of 24 hours.