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Based on 827+ reviews
Packed with love, delivered to your door for free.
At Velux, you always benefit from free shipping. Every package is carefully wrapped with love and dedication.
Frequently Asked Questions (FaQ)
What’s the estimated delivery time for my order?
The average delivery time varies based on your location. Typically, orders are delivered within approximately 6-8 days.
How do I track my order?
After placing your order, you’ll receive an email with a tracking link. Use this to check your order status anytime. For any questions about tracking, please contact us here.
What is the procedure for returning an item?
Need to return an item? Whether it's a change of mind, a defect, or another reason, find all the information you need in our Refund policy
For further questions, please contact us here.
How do I contact VELUX customer service?
Feel free to contact us via email at support@veluxproducts.net
or contact us here.
Our average response time is 2 hours, with a maximum wait time of 24 hours.